Travel
Luggage storage: where to leave your bags
For the gap between check-out and a late flight, a day between flats, or a week of house hunting: the booking services that let shops and hotels hold your bags, the desks at airports and stations, what each costs, and what happens if something goes missing.
Checked on 20 October 2026. Prices and cover are from each service's, airport's or station's own pages, unless we say otherwise. Booking services price by city and by place, so check the price when you book.
The short version
- Booking services are usually cheapest. Shops, cafés and hotels hold your bag for a day rate you pay online: starting prices in London run from £1.49 a bag a day (Stasher, says its blog) to £5 a day, against £15 for up to 24 hours at Heathrow. Stasher blog, June 2026, Bounce, London, Radical Storage, London Oxford Street, Heathrow, left luggage
- Check the cover, not just the price. It runs from €500 a bag included with LuggageHero to £10,000 a booking with Bounce, while Radical Storage charges £1.99 a bag for it. LuggageHero, Paris, February 2026, Bounce, London, Radical Storage, London Oxford Street
- Expect a staffed desk, not a locker, in London. Gatwick has no lockers "due to security reasons"; Heathrow, Gatwick and the big London stations have staffed desks instead, charging by the item or bag. Gatwick, luggage storage, Heathrow, left luggage, Excess Baggage, locations and hours
- Leave valuables out. LuggageHero refuses cash, jewellery, valuable documents and life-saving medicine; the London desks can refuse jewellery, exclude bags worth more than £200 and cap what they'll pay at £200 a ticket. LuggageHero help centre, what can be stored, October 2025, Excess Baggage, terms and conditions of deposit
Booking services compared
You book online and drop the bag at a nearby shop, hotel or locker. Alphabetical; prices are the published starting prices for the city named.
| Service | Price | If a bag is lost or damaged | Where | Cancelling | |
|---|---|---|---|---|---|
| Bounce | London from £1.95 a bag a day; from $6.95 a day on its home page (in US dollars); varies by location | Up to £10,000 per booking, included; claim within 24 hours of the booking ending | More than 32,000 places in more than 4,000 cities | Free before check-in | Go to Bounce |
| LuggageHero | Paris from €5.25 a bag a day or €1.29 an hour, plus a €1.60 one-off fee per bag; San Diego $5.90 a bag a day from the second day, plus $1.99 per bag | Up to €500 or $500 a bag, included; more as an optional upgrade | Its Paris page claims both "2000+" and "more than 6000" locations | Free before drop-off (its Paris FAQ says until midnight the day before, then a day's charge) | Go to LuggageHero Affiliate link |
| Nannybag | Paris €6 a bag a day, says the Paris tourist office | Up to €1,000 a bag, says the same listing | Not published on a page we could read | Free, says the same listing | Go to Nannybag |
| Radical Storage | London from £5 a day | Optional: £1.99 a bag for cover up to £10,000 | 16,187 points in 2,330 cities | Not published on a page we could read | Go to Radical Storage |
| Stasher | London from £1.49 a bag a day, says its blog, which elsewhere says £1.99 (larger bags cost more) | Up to £10,000 a booking and £1,000 a bag; claim within 48 hours of the booking's end; paying the shop in cash cancels it | "More than 1130 cities", says its partners page (its blog says 890+) | Its blog says 50% back in cash or 100% as credit | Go to Stasher |
Sources: Bounce, London, Bounce, home page, LuggageHero, Paris, February 2026, LuggageHero, San Diego (Pacific Beach), February 2025, Paris je t'aime (Paris tourist office), Nannybag, Radical Storage, London Oxford Street, Radical Storage, about us, Stasher, the Stasher Guarantee, Stasher blog, June 2026, Stasher, partners
Also around: Qeepl, which a partner's press release says operates in more than 1,200 cities (its own pages wouldn't load for us), and Eelway, which now sends customers to Bounce. Quadient and Qeepl, March 2026, Eelway, Oslo
Airports and stations
Often dearer than the booking services, but right in the airport or station. Desks charge per item or bag; lockers charge per locker.
| Where | Run by | Price | Hours and worth knowing |
|---|---|---|---|
| London Heathrow | Excess Baggage Company | £10 up to 3 hours, £15 up to 24 hours, £27.50 up to 48, £40 up to 72, then £12.50 a day (£10 a day after 7 days), per item | Terminals 2 to 5, 05:00 to 23:00 |
| London Gatwick | Excess Baggage Company | Same as Heathrow | North and South Terminals, 04:00 to 22:00, before security. No lockers "due to security reasons" |
| London stations | Excess Baggage Company | "From as little as £6"; Seat61 gives £10 up to 3 hours and £15 up to 24 hours at St Pancras and Liverpool Street | Charing Cross, Euston, King's Cross, Liverpool Street, London Bridge, Paddington, St Pancras, Victoria and Waterloo, 07:00 to 23:00 |
| Paris Gare du Nord | SNCF | €4 under 4 hours, €7.50 up to 12 hours, €9.50 up to 24 hours, then €6 a day; bikes, skis and the like €15 a day | Up to 15 days. Every bag goes through an X-ray first |
| Amsterdam Schiphol | Schiphol | Lockers €8.50 (up to 7 days, after security); staffed desk €7 to €12 an item a day by size (up to 30 days) | Desk 24 hours, Arrivals level -1 |
| New York JFK | Smarte Carte | Not published; charged per item | Terminal 1, 7am to 10pm; Terminal 4, 24 hours. Bags screened to TSA rules; bring photo ID and your boarding pass, and lock every bag |
| Barcelona El Prat | Excess Baggage Company | Not published on its page | Terminal 1, 24 hours; Terminal 2, 06:00 to 22:00 |
| Rome Termini | Kipoint | Not on the official page; Seat61 says around €10 to €12 a bag a day | In the station gallery, Via Giovanni Giolitti 34 |
| Japan (example: Osaka Itami Airport) | Coin lockers | ¥400, ¥500 or ¥700 a day by size | Up to 10 days, in all three terminals |
Sources: Heathrow, left luggage, Excess Baggage, locations and hours, Gatwick, luggage storage, Greater Anglia, left luggage, Seat61, luggage lockers at stations, SNCF Gares & Connexions, Gare du Nord left luggage terms, December 2025, Schiphol, short and long-term storage, Smarte Carte, JFK, Turismo Roma, Kipoint at Termini, July 2026, Osaka International Airport, coin lockers
What you can leave
- Commonly refused
- Weapons, explosives, flammable or dangerous goods, food and other perishables, drugs and live animals. LuggageHero also refuses cash, jewellery, valuable documents, life-saving medicine and anything fragile, irreplaceable or of great sentimental value. LuggageHero help centre, what can be stored, October 2025, Excess Baggage, terms and conditions of deposit, SNCF Gares & Connexions, Gare du Nord left luggage terms, December 2025
- Size
- LuggageHero says it has no size or weight limit, and Bounce no standard limit, but LuggageHero says very large or oddly shaped items such as bikes may be refused at some places, and Bounce says items such as skis and bikes need extra space. Gare du Nord charges €15 a day for those. LuggageHero, Paris, February 2026, Bounce, London, LuggageHero help centre, what can be stored, October 2025, SNCF Gares & Connexions, Gare du Nord left luggage terms, December 2025
- Security checks
- At Gare du Nord every bag is X-rayed before it's accepted. The London desks can ask for ID and a ticket or boarding pass, and can look inside any bag. SNCF Gares & Connexions, Gare du Nord left luggage terms, December 2025, Excess Baggage, terms and conditions of deposit
- Hotels
- If you're staying in a hotel, ask at check-in whether it will hold your bags after you leave: it's each hotel's own policy. One Tokyo hotel's rules, for example, keep deposited items for three months before it may dispose of them, and charge ¥1,000 an item for bags left 8 or more days before you check in. Hotel 1899 Tokyo, hotel regulations, June 2026
- Bags left too long
- The London desks can sell or destroy bags not collected within 3 months; at Gare du Nord bags left over 15 days count as abandoned. Excess Baggage, terms and conditions of deposit, SNCF Gares & Connexions, Gare du Nord left luggage terms, December 2025
If something goes wrong
- Photograph your bags
- Bounce and Stasher both ask for a photo of each bag at drop-off, and set short claim windows: 24 hours after the booking ends with Bounce, 48 with Stasher. Bounce, London, Stasher, the Stasher Guarantee
- Pay through the app
- Stasher only covers bags booked and paid through Stasher: paying the shop in cash cancels the cover. Bounce's cover excludes bookings made outside Bounce. Stasher, the Stasher Guarantee, Bounce, London
- Desk limits
- Excess Baggage, which runs the London airport and station desks, limits what it pays to £200 a ticket and excludes bags whose contents together are worth more than £200. Excess Baggage, terms and conditions of deposit
- Your rights in the UK
- A business storing your bags must do it "with reasonable care and skill", and a term can't remove that duty. A term that limits it isn't binding if it would stop you getting back what you paid, and can otherwise still be challenged as unfair. Consumer Rights Act 2015, section 49, Consumer Rights Act 2015, section 57
Related: City guides, Monthly rentals, eSIM calculator