Customer Support

Conversational Data Collection Associate (Audio Recording)-European Portuguese

Volga Partners

  • Portugal
  • Temporary
  • 2 días ago
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About the role

Job Overview

We are looking for individuals to record natural conversations using provided scripts. You will work with a partner and play a specific role (such as Customer or Support Agent). The goal is to create clear, natural-sounding audio recordings by following simple instructions.

Project Description

This project involves recording natural conversations with a partner using provided scripts. You will play a role (such as a Customer or Support Agent) and speak in a clear, natural way. The conversations are based on customer support situations, where one person helps solve a problem. These may include:

• Verifying account details

• Solving basic technical issues

• Explaining simple policies

Each assignment takes approximately 30 to 90 minutes and must be completed in one continuous session. You must record in a quiet, noise-free environment.

Key Responsibilities

  • Record conversations with an assigned partner
  • Follow provided scripts and instructions

• Speak naturally and clearly

  • Play your assigned role during recordings
  • Ensure recordings are completed in a quiet environment
  • Upload files correctly following naming and submission guidelines
  • Re-record tasks if quality requirements are not met

• Complete tasks within deadlines

Payment

You will be paid for up to 1.5 hours per assignment, based on approved work.

  • Payment depends on audio quality and following instructions
  • Work that does not meet quality standards may be rejected or require re-recording
  • Payment is processed after successful quality review
  • $7.00 USD per hour

Important Requirements

  • Speak naturally (like a real conversation, not robotic)

• Follow all instructions carefully

  • Ensure clear audio with no background noise

• Be available to re-record if needed

Technical Requirements

  • Computer or laptop with internet access

• Working microphone

• Basic knowledge of:

o Google Sheets

o Google Drive

o Zencastr

  • Ability to download, rename, and upload files

Eligibility Criteria

  • Good communication skills in the required language(s)

• Ability to follow instructions

• Attention to detail

• Willingness to work with a partner

• Ability to meet deadlines

Agreement & Acknowledgement

Selected participants will be required to sign an agreement and acknowledgement form

confirming:

  • Understanding of the task and instructions
  • Acceptance of quality and payment terms
  • Consent to use of recorded data for the project

Requirements

Must be residing in Portugal

Originally posted on Himalayas

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Open to: Portugal. Check the employer's page for anything else they need.

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