About the role
Virtual Medical Assistant- Front Desk Specialist
Role Overview:
We are currently seeking a Front Desk Receptionist to support our doctor, Home Care Nursing, in delivering exceptional patient care. As the first point of contact for patients, you will play a vital role in providing administrative support and ensuring smooth operations at the front desk.
Role Details:
- Job Type: Full-time (Remote)
- Time Zone: Central Time, USA
- Shift Timings: Rotational
- Salary : Market Competitive + Short Term & Long Term Benefits
- Experience: 2-3 years in a relevant field
- Doctor's Specialty: Home Care Rursing
Requirements:
- Proven Experience with Front Desk duties, answering patient calls.
- Proven Experience with Checking eligibilities and benefits.
- Proven Experience with Updating patient information on charts in EMR.
- Proven experience in front desk duties within US Healthcare system
- Strong communication and interpersonal skills to interact effectively with patients and colleagues.
- Assist with patient check-in and check-out processes, including collecting co-pays and updating medical charts.
- Experience with : Handling phone calls
- Experience with : Scheduling appointments.
- Experience with : Reschedule appointments
- Experience with : Answering queries
- Experience with : Fax / Emails
- Experience with : Ring Central
- Experience with : Home Care Nursing specialty
- Must be fluent in English
This role offers a unique opportunity to support a Home Care Nursing remotely while contributing to the delivery of quality patient care. If you meet the requirements and are eager to make a difference in healthcare data management, we encourage you to apply.
Originally posted on Himalayas