The review
Civitatis is Spanish, was built for the Spanish-speaking market, and is on this page because of a gap rather than despite one. Between them GetYourGuide, Klook and Viator cover Europe, Asia and the world-in-general — but not one of them is genuinely strong across Latin America, and a growing share of people working remotely are in Mexico City, Medellín or Buenos Aires.
Around ninety thousand activities across four thousand two hundred destinations, and a review record better than anything else here: 4.5 from a hundred and ninety-three thousand reviews with only five per cent at one star. Free cancellation up to twenty-four hours before is standard on the listings we checked. It is also the best place on this page for free walking tours, which remain the cheapest sensible way to get your bearings in a city you have just arrived in.
The limitation is language, and not the one you would guess. The website itself is fully translated and books perfectly well in English. What varies is the tour: in Spain and across Latin America a meaningful part of the guided catalogue is run in Spanish only, so check which language the tour is actually delivered in before booking rather than assuming the English listing means an English guide.
What works
- The best coverage of Latin America and the Spanish-speaking world
- Best reviews here: 4.5 from 193,000, with only 5% at one star
- Free cancellation to 24 hours before on most listings
- Strong on free walking tours, which is how to see a new city cheaply
- Vouchers work offline in the app
What does not
- Part of the Spanish and Latin American catalogue is Spanish-only
- No best-price guarantee published
- Smaller than the big three outside its core markets
- Bookings occasionally taken for services that are not running