Customer Support

Case Manager

ReWorks Solutions

  • South Africa
  • Fulltime
  • 2 days ago
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About the role

Job Opening: Case Manager

Location: South Africa (Remote – US Hours)
Type: Full-Time, Work From Home
Hours: Monday to Friday, 9 AM – 5 PM EST
Salary: South African Rand (ZAR)

Job Responsibilities:

  • Assess and evaluate patients' physical, emotional, and social needs to create comprehensive care plans.
  • Coordinate with healthcare providers, patients, and families to ensure seamless communication and care delivery.
  • Monitor patient progress and modify care plans as needed to achieve health goals.
  • Educate patients and families on treatment options, resources, and support systems available.
  • Document all patient interactions, case notes, and updates accurately and timely.
  • Advocate for patients’ access to necessary services and support systems.
  • Maintain compliance with healthcare policies, procedures, and regulations.
  • Participate in case review meetings and contribute to quality improvement initiatives.

Requirements

  • Essential Qualifications:
    • Strong analytical and problem-solving skills
    • Excellent communication and interpersonal skills.
    • Ability to work collaboratively in a team-oriented environment.
  • Desired Experience:
    • Minimum of 2 years of experience in case management or a related healthcare setting.
    • Experience working with diverse patient populations and understanding of various cultural sensitivities.
    • Familiarity with healthcare regulations, insurance policies, and community resources.

Benefits

  1. Comfortable working U.S. hours
  2. Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

Originally posted on Himalayas

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Open to: South Africa. Check the employer's page for anything else they need.

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