Customer Support

HR Administrator

NightOwl Consulting

  • Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, South Korea, Spain, Swed
  • Fulltime
  • 2 days ago
  • Open to UK residents
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About the role

The HR Administrator plays an important role in the organization by performing a number of administrative activities related to the company’s Human Resource functions. The role is primarily responsible, under moderate supervision, for providing administrative support to the HR department by processing invoices, handling information requests, dependent verifications, processing COBRA, and any other assigned administrative duties. Additionally, the role will assist the Sr. HR Project Manager on HR initiatives within the department.

Key Responsibilities

  • Prepare and modify slide decks, reports, memos, letters, meeting agendas, and other documents, using word processing, spreadsheet, database, or presentation software.
  • Work closely and effectively with the Sr. HR Project Manager to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
  • Assist the Sr. HR Project Manager with HR initiatives including calendaring, meeting agendas, meeting minutes and collecting update from team members.
  • Perform benefits related tasks including verification of dependents, processing COBRA, and following up with employees on missing documentation,
  • Perform customer service functions by answering basic employee requests and questions or triaging escalated issues to appropriate party.
  • Maintain confidentiality of all corporate, personnel, and research matters.
  • Support HR sub-functions in backup role; as well as, during audits and annual projects, as necessary.
  • Process changes for employees: collect, verify, upload and send to Payroll to update employee record.
  • Collect, verify and upload applicable documentation (social security card) for existing employee name changes, send to Payroll and update employee record(s).
  • Perform other duties as assigned.

Skills, Knowledge and Expertise

  • Prior experience working in Human Resources strongly preferred.
  • Advanced skills in Microsoft Power Point required.
  • Experience with UltiPro HRIS and Concur systems a plus.
  • Passionate about delivering excellence in customer service within a team environment.
  • Strong interpersonal skills.
  • Ability to organize and manage multiple priorities simultaneously.
  • Must be able to handle confidential matters with discretion.
  • Strong attention to detail.

Benefits

  • Above market salary
  • HMO on Day 1 for principal and two dependents
  • Government-mandated benefits
  • Performance-based Incentives
  • Quarterly Company Events
  • 1,000 PHP De Minimis
  • Equipment and software provided

Originally posted on Himalayas

Ready?

Apply to NightOwl Consulting

Open to: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, South Korea, Spain, Swed. Check the employer's page for anything else they need.

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